Terms and Conditions

Corporate name

株式会社 抹茶道 / Mat-Cha-Doh

Name of a representative

Mat-Cha-Doh

Seller's address

6-29-6-202 Shimouma, Setagaya, Tokyo, Japan, 154-0002, 1540002

Contact

000-0000-0000

Business hours

09:00 ~ 18:00

business day

  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat

About price

We sell products at list price.

Time of payment

We accept payments by Paypal.

Time of delivery of the goods

The item will be shipped within 5 days.We use EMS or FedEx via transfer company(FROM JAPAN Co.,Ltd.).

Notes on Refund and Returning Goods

We do not accept any returns or exchanges unless the item you purchased is defective.

If you have received a defective item, please contact us including the details and picture to proof the defective item.

If the return is accepted, we will send the address to send back via email.

Please remind that shipping charges including import taxes must be paid by you. We will not refund any shipping charges or import taxes.

Others

Please see here for list of terms and conditions regarding BandEC operation.